Thanks for purchasing our products at operated by GIBTEEQ LIMITED.

Return Policy

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

Return Process

To return an item, kindly contact us via email at with your order number and reason for return to get a return address. Once you receive the address, place the item securely in its original packaging and include your proof of purchase, and mail to the address provided.

Please ensure to note the reason for your return on your receipt or proof of purchase from Gibteeq.
Please note, you will responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


If you have any questions concerning our return policy, please contact us at: